Browse the general cost overview below, then click to request your free quote. Next, we’ll schedule a call to answer your questions, customize a plan that fits your business needs, and provide a no-obligation quote—completely free.
Plan Features
From £18/hr per agent
Get outsourcing support for the channel of your choice, during typical working hours.
From £20/hr per agent
Designed to support a modern customer experience. Engage with your customers over multiple channels with extended hours.
Get in touch for pricing
Full-scale customer support - 24/7. No matter how many agents you need, we've got you covered.
Working hours
0900-1700
0800-2000
24h
Work days
Mon-Fri
7 days per week
7 days per week
Number of agents
1-5
6-20
21+
Tailored agent recruitment
Dedicated account manager
Campaign support team
Agent management
Custom reports
Agent performance audits
Pay-as-you-use pricing
Phone licenses & call costs included (optional)
Multi-channel support
Integrate your systems & tools
These plans are not set in stone. So please let us know of any specific requirements you have - as we'll be happy to accommodate.
Essentials
Recommended
Pro
All plans include:
Tailored agent recruitment
Dedicated account manager
Campaign support team
Agent management
Custom reports
Agent performance audits
Pay-as-you-use pricing
Phone licenses & call
costs included
(optional)
Essentials
From £18/hr per agent
Get outsourcing support for the channel of your choice, during typical working hours.
Recommended
From £20/hr per agent
Designed to support a modern customer
experience.
Engage with your customers
over multiple channels with extended hours.
Pro
Get in touch for pricing
Full-scale customer support - 24/7. No matter how many agents you need, we've got you covered.
These plans are not set in stone.
So
please let us know of any specific
requirements you have - as we'll be happy to
accommodate.
Trusted by customers across a wide range of industries
Every plan includes:
Customized Agent Recruitment
Gain on-demand access to a flexible pool of experienced UK-based agents — and let us handle the recruiting for you.
Full-Service Campaign Support
Your dedicated account manager, along with our team of service experts, is ready to assist in building, executing, and optimizing your campaigns.
Agent Support & Management
We handle the supervision and management of agents to ensure top-quality results—so you don’t have to be directly involved.
Comprehensive Client Reporting
Receive detailed, regular reports that keep you informed about performance and progress. Our transparent updates help you make data-driven decisions and stay connected every step of the way.
Performance audits
We conduct regular agent performance audits and provide reports on a schedule that works best for you. Your customers’ satisfaction is our top priority.
Usage-Based Pricing
Pay only for the support you use, exactly when you need it. With our flexible usage-based model, there are no fixed contracts or hidden fees.
Save 15% on Costs by Outsourcing with Us
Discover how partnering with us can reduce your expenses compared to hiring in-house.
Costs
(Avg Agent Per Month)
Total
Recruitment
Salary
Payroll taxes & pensions
Office space
Hardware & software
Management
Holiday cover & absenteeism
In-house costs
(Per Month)
£3,557
£125 / Month
£2000 / Month
£215 / Month
£400 / Month
£167 / Month
£350 / Month
£300 / Month
Global Reach
(Outsourcing costs)
£3,060
Included
Included
Included
£0 (Remote Agents)
Included
Included
£0 (flexible agent resource)
Note: The costs above are based on an agent working 170 hours per month (Monday to Friday, 9 AM to 5 PM) at an hourly rate of £18.
These estimates are for demonstrative purposes only
|
<-
In-house
Global Reach
->
|
|
|---|---|---|
| £3,557 | Total | £3,557 |
| £125 | Recruitment | Included |
| £2000 | Salary | Included |
| £215 | Payroll taxes & pensions | Included |
| £400 | Office space | £0 (Remote Agents) |
| £167 | Hardware & software | Included |
| £350 | Management | Included |
| £300 | Holiday cover & absenteeism | £0 (flexible agent resource) |
Note: The costs above are based on an agent working 170 hours a month (Mon-Fri, 9 to 5) - with Global Reach agent charged at an hourly rate of £18/hr
These estimates are for demonstrative purposes only
Frequently asked questions
Are there any hidden costs?
Our pricing is transparent. However, if you have complex requirements—such as phone system integration, compliance needs, or specialized payment setups—pricing may vary. Just let us know what you need, and we’ll provide a clear, customized quote.
Discounts for Bulk Orders or Long-Term Projects
Yes, we offer discounts for bulk orders and long-term commitments.Typically, these discounts are available to Pro plan customers during the Proposal of Agreement (POA) phase.
What's the minimum or maximum project size?
Minimum project size is 25h a week, and there's no maximum project size.
How long does it take to get an engagement going?
We can have your first agent cohort trained and ready to go in less than a week.
Can you provide an estimate for my project?
Yes, we can. Once we've had a chat and gained a better understanding of what you need, we can provide an estimate as part of the proposal.
Quick Setup, Flexible Pricing
Ready to see how we can help?
Fill out the form, and we’ll schedule a quick 30-minute call at a time that works for you. Get your free quote and everything you need to make an informed decision — no pressure, no hidden fees.